Understanding Vehicle History: The Key to Safe Used Car Purchases

buying-guide vehicle-history documentation service-book inspection

The Importance of Vehicle History

When buying a used premium vehicle, documented history is often more important than the first visual impression. Complete documentation can make the difference between a bargain and an expensive mistake.

Important Documents Overview

Essential Documents

DocumentImportanceCheck Points
Service bookVery highStamps, dates, workshops
InvoicesHighParts, work, mileage
MOT reportsHighDefects, test readings
Inspection certificatesMediumHistorical inspections
Registration documentVery highPrevious owners, first registration

Digital Documentation

SourceInformationAvailability
Manufacturer portalService historyFree to paid
CARFAX/AutoCheckAll vehiclesPaid
Insurance reportsDamage historyPaid
Valuation servicesMarket valuePaid

Service Book Analysis

What the Service Book Reveals

Positive Indicators:

FeatureMeaningValue Increase
Complete entriesRegular maintenance+10-15%
Authorized dealerOriginal parts, expertise+5-10%
Short intervalsHigh appreciation+5-8%
Documented extrasOptions verified+3-5%

Warning Signs:

FeatureRiskPrice Reduction
Gaps in service bookMissed maintenance-15-25%
Only independent shopsQuality unclear-5-10%
Illegible stampsForgery suspicionWalk away
Missing entriesHidden problems-10-20%

Brand-Specific Features

BMW:

  • Connected Drive data retrievable
  • Digital service book since ~2015
  • CBS (Condition Based Service) protocols

Mercedes-Benz:

  • Mercedes me account for history
  • Digital service book since ~2014
  • ASS reports (Automatic Service Systems)

Audi:

  • myAudi portal for service history
  • Digital service book since ~2016
  • OBD diagnostic protocols

Mileage Verification

Verification Methods

MethodReliabilityCost
Cross-check with invoicesVery highFree
MOT report comparisonHighFree
OBD diagnosisHigh50-150 EUR
Wear pattern analysisMediumExperience needed
Manufacturer inquiryVery highVariable

Signs of Manipulation

IndicatorDescriptionAction
Inconsistent invoicesMileage doesn’t matchFurther investigation
Too good interiorHigh km, new conditionBe suspicious
New pedal rubbersTypical manipulation signCheck carefully
Missing MOT reportsNo comparison possibleCaution

Determining Accident History

Signs of Accident Damage

Visual Inspection:

AreaCheck PointTool
Panel gapsUniformityVisual inspection
Paint thicknessDifferencesPaint gauge
Weld seamsFactory stampsFlashlight
BoltsPaint tracesMagnifying glass

Documentation Check:

SourceInformationReliability
Ask previous ownerKnown accidents?Variable
Insurance inquiryReported damageHigh
Get expert reportAccident-free statusVery high
Body specialistHidden damageVery high

Accident-Free vs. Accident-Damaged Vehicles

ConditionPrice ImpactPurchase Recommendation
Accident-freeReference priceRecommended
Minor panel damage-5-10%Check
Structural damage-25-50%Experts only
Severe accidents-50-70%Not recommended

Previous Owner Analysis

Number of Previous Owners

OwnersRatingPrice Impact
1 (first owner)Optimal+5-10%
2-3NormalNeutral
4-5Elevated-5-10%
>5Critical-10-20%

Type of Previous Owners

Owner TypePros and ConsRecommendation
Private individualOften more careful, fewer kmGood
Company carOften great maintenance, higher kmCheck
Lease returnAnnual inspectionGood
Rental carHigh stressCaution
Dealer demonstratorLow km, many driversNeutral

Service History for Premium Brands

BMW Service History

ServiceIntervalCost (Average)
Oil change15,000-30,000 km180-350 EUR
Brake fluid2 years80-150 EUR
Air filter60,000 km50-120 EUR
Spark plugs60,000-100,000 km150-400 EUR
Major service60,000 km400-800 EUR

Mercedes-Benz Service History

ServiceIntervalCost (Average)
Service A20,000 km/1 year250-400 EUR
Service B40,000 km/2 years450-700 EUR
Brake serviceAs needed300-800 EUR
Transmission oil60,000 km200-500 EUR

Audi Service History

ServiceIntervalCost (Average)
Minor service15,000 km/1 year200-350 EUR
Major service30,000 km/2 years400-650 EUR
DSG oil change60,000 km350-500 EUR
Timing belt120,000 km500-900 EUR

Practical Checklist

Before the Viewing Appointment

  1. Request registration document (scan/photo)
  2. Ask for service book copies
  3. Check last MOT certificate
  4. Request invoices from recent years
  5. Make manufacturer inquiry

During the Viewing

Check PointActionDuration
Review documentsGo through all paperwork15-20 min
Check service bookCompare stamps and dates10 min
Check invoicesCompare mileages10 min
MOT reportsCompare with condition5 min
OBD diagnosisRead fault memory15 min

After the Viewing

  1. Make manufacturer inquiry
  2. If suspicious: hire expert
  3. Check CARFAX (for imports)
  4. Request insurance history
  5. Copy all documents

Value Increase Through Documentation

Impact on Resale Value

Documentation LevelValue IncreaseSelling Time
Complete with service book+15-25%Shorter
Partially documentedNeutralNormal
No documentation-15-25%Longer
Forgery suspicionUnsellable-

Conclusion

Complete vehicle history is essential when buying a used BMW, Mercedes or Audi. Invest time in document verification – it pays off.

Our Top Recommendations:

  1. Only buy vehicles with verifiable history
  2. When in doubt, always consult an expert
  3. Manufacturer inquiries are worth the money
  4. Gaps in documentation mean price reduction

The best investment is time for thorough research before purchase.


This guide is based on our experience in the premium used car market. As of: September 16, 2024